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Back February 2nd, 2014 Forward
I Love My Fsckin' ISP...

... and it appears my ISP loves fsckin' me, too.

Our (phone and) internet connection went out on Thursday afternoon (around 12 noon to 1pm). Given our nyetwork at home tends to be somewhat picky about matters of temperature, and also given Thursday was a fairly sultry and humid day, I figured the most likely problem was that one out of the modem or the router had decided to throw up their little hands in horror at the heat, and collapse. It's happened before, and Himself keeps them in a cupboard without much air circulation in the hottest room in the house (his bedroom). So I opened the cupboard, and being unable to reach the silly things (they're up on a shelf) I decided to wait for Himself to get home.

Once he got home, he did a few diagnostics, determined the problem wasn't with the router or the modem, and also determined (by the highly technical expedient of picking up the phone) that we didn't have a dial tone. So, pick up the phone and call up our ISP.

We're using iinet in WA. Just so's people know.

Saga below the fold ) we now have temporary internets.

And himself is no longer twitching and shaking... as much. The connection is via Orac, so he has to figure out a way of getting Orac and his PC to talk to one another (and share the internet connection nicely).  But that's minor stuff.

I have no fewer than four copies of the iinet technical support customer satisfaction survey in my inbox (I'm tempted to forward them on to Himself so he can have the joy of replying to them). 

Oh, and I've worked out an update for that lovely quote by Susan Ertz: "Millions long for immortality who don't know how to cope with an internet outage."

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Current Mood: optimistic optimistic
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